Walk-in and Appointment Policy

Black Hawk Health Center actively encourages every patient to schedule an appointment for every episode of care. Walk-ins are discouraged, and patients in need of urgent care are asked to call ahead for an appointe even if they are able to give only minimal notice of their impending arrival.

You must already have an established chart to use the walk-in clinic except in the case of an emergency visit.

Regular diabetic visits, routine health visits, immunizations, all physicals, and refills for pain, regular medications, behavioral health medications, or papers for the physician to complete, you must make an appointment. These visits will not be done on a walk in basis.

If you have a health problem other than those listed above, the nurse will triage you to determine if you have an acute illness that needs to be addressed taht day, or if you need to make a future appointment.

When you come as a walk-in, you will be treated for only your immediate health problem. A limited amount of time has been set aside for walk-in patients in each doctor's scheduled day.